Help
Questions, answered
The quick answers for shoppers and for artists. Jump to buying a tee or selling your art.
For shoppers
Buying a tee
Where can I buy Manyloom tees?
In our stores on Shopee, Tokopedia and TikTok Shop. Every product page on this site links to the same tee in the marketplace stores where it is listed. You cannot check out on this website.
How much is a tee?
Our tees are Rp 159.000. The marketplace checkout shows the final total, including shipping, before you pay.
Which size should I get?
We make Oversized and Regular fits, in sizes S, M, L, XL, XXL. The size guide shows how to measure a tee you already love so you can compare.
How do I pay?
At the marketplace checkout, with the payment methods that marketplace offers. Payment only ever happens there, never on this site.
How much is shipping, and how long does it take?
Couriers, cost and the estimated delivery date show at the marketplace checkout before you pay. Each listing also shows its dispatch time. Tracking lives in your marketplace order. More on the shipping page.
Can I return or exchange a tee?
Yes. If we sent the wrong item or it has a printing or garment defect, we replace or refund it within 7 days of delivery, at our cost. You can also swap a tee for another size once within 7 days of delivery, if it is unworn, unwashed and still has its tags. You pay the return postage for a size swap. See returns and exchanges.
How should I wash my tee?
Follow the care label on your tee first. These habits help any printed graphic last longer:
- Turn it inside out before washing.
- Wash cool, with similar colours.
- Hang it to dry instead of tumble drying.
- Never iron directly on the print.
Are the designs original?
Yes. Every design comes from an independent artist who confirms they created it or hold the rights to it. Our team reviews each one for originality and copyright risk before it goes on sale. If you think a design copies someone else's work, please tell us.
For artists
Selling your art
Who can submit a design?
Anyone with original artwork they made or hold the commercial rights to: designers, illustrators, students and creative hobbyists. You submit through a free creator account. Start on the Submit a design page.
What files do you accept?
- A PNG with a real transparent background, not a checkerboard pattern drawn into the image.
- At least 3,000 by 3,000 pixels.
- No bigger than 25 MB.
- No watermarks, and nothing you do not have the rights to, such as characters, logos or other people's photos.
Does it cost anything?
No. There is no fee to submit, and you never pay for production, stock or the store.
What happens after I submit?
Our team reviews your design for originality, quality, print feasibility, copyright risk and fit with the catalogue. Your creator account shows the result: approved, a revision request, or Not Selected. Approval is not guaranteed. Before an approved design goes on sale, you accept the creator sales and licence terms for it.
How do royalties work?
You earn 15% of the selling price for every eligible shirt sold with your design. That is about Rp 23.850 per tee at Rp 159.000. A shirt is eligible when its marketplace order is completed and was not cancelled or returned.
When and how do I get paid?
We calculate royalties every month and show the statement in your creator account. We pay by bank transfer once your balance reaches Rp 100.000. A smaller balance carries forward to the next month. Tax is withheld where Indonesian law requires it.
Who owns the copyright?
You do. You keep the copyright and can keep selling your artwork elsewhere. You give Manyloom a non-exclusive licence to make, sell and promote products with it for 3 years from the first sale. Read the full creator sales and licence terms.
Still have a question?
Send us a message through the Contact page and we will get back to you.